1. you will not be permitted on the pitch without the correct footwear under any circumstances.
  2. please ensure you take all belongings when leaving the pitch including empty drinking bottles and any other rubbish. If a member of staff has to do this for you we will not honor any further bookings unless a fee is paid.
  3. Eating any kind of food and chewing of gum on the pitch area is strictly prohibited and will result in you being asked to leave the pitch.
  4. we ask all pitch users to use the boot cleaners provided before entering the surface to ensure we maintain the best surface for yourself and others alike.
  5. the actual time you will be allocated on the pitch is 55 minutes allowing five minutes for the hand over to the next user to run smoothly and we respectfully ask that you are courteous to other users both before and after your booking time.
  6. All children under the age of 12 should be accompanied by an adult at all times whilst on the Pack Meadow site.
  7. any confusion over pitch areas should be reported to the on site manager immediately. The site managers decision is final and any complaints should be put in writing to Pack Meadow (see contact detail)
  8. if you have any specific requirements regarding access or other important issues then please contact the management prior to your visit.
  9. All pitch booking are to be paid in advance and any reserved bookings are only accepted by prior arrangement and subject to strict terms and conditions. Payment can be made via Cheque, BACS, cash or via our nominated online secure card payment system.
  10. although we offer an all weather surface it is the managements final decision should we feel the ground should be closed for a period of time. This should only occur in extreme weather conditions such as heavy snow or sub zero temperatures. In the event of closure all booked users will be contacted and refunded accordingly.
  11. Refunds for booked pitch times will only be honored with seven days notice but not if they are apart of a block booking.. If you don’t turn up for a time you have booked their will is no refund issued.